kontaktinformation
We are here to help with questions about your shopping experience, orders, deliveries, returns, refunds, and other matters related to our website.
If you need assistance, you can contact us by email or phone using the information below.
How to Contact Us
Email: care@novellcanto.com
For order-related questions, we recommend contacting us by email so that we can review the relevant information and assist you as accurately as possible.
Phone: +1 (234) 457-8062
You can contact us by phone if you have questions or need assistance with an order or our services.
Address:
2959 Trenton Rd, Akron OH 44312, United States
Customer Service Hours
Monday–Friday, 09:00–18:00
Customer service is available during these hours for questions and assistance related to our website and your orders.
What We Can Help With
You can contact us about:
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Product-related questions;
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Order status and order information;
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Shipping and delivery;
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Delivery delays;
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Order cancellations;
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Returns and refunds;
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Items damaged during transport;
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Incorrect deliveries;
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Other questions related to your shopping experience.
For specific information about cancellations, returns, refunds, or delivery, you can also refer to the relevant policies available on our website.
When Contacting Us
To help us identify and handle your request more efficiently, please provide your order number whenever your enquiry concerns an existing order.
Depending on the nature of your request, it may also be helpful to provide your name and other relevant order information.
Please only provide information that is necessary for us to assist with your enquiry.
Additional Contact Guidance
If your question concerns a specific order, delivery, cancellation, return, or refund, we recommend contacting us as soon as possible.
For detailed information about the applicable procedures and conditions, please also refer to the relevant Shipping Policy, Cancellation Policy, or Return and Refund Policy on our website.
Delivery Area
We provide delivery throughout Denmark.
Contact Details
Website: novellcanto.com
Email: care@novellcanto.com
Phone: +1 (234) 457-8062
Address: 2959 Trenton Rd, Akron OH 44312, United States
Customer Service Hours: Monday–Friday, 09:00–18:00
Delivery Area: All of Denmark